These terms and conditions apply to all services, software and agreements provided by INNOVA Software Group B.V., hereinafter referred to as: INNOVA Software Group.
By using our software, platforms or services you agree to these terms.
INNOVA Software Group
The provider of software, platforms and digital services.
Customer
The legal entity or company that uses the services of INNOVA Software Group.
Software / Platform
All software products, SaaS solutions, AI systems and digital services developed or delivered by INNOVA Software Group.
These terms and conditions apply to all offers, agreements and services of INNOVA Software Group.
Deviations from these terms are only valid when agreed in writing.
INNOVA Software Group develops and delivers software and digital platforms for businesses, including but not limited to:
- AI-driven software
- Order and logistics systems
- SaaS platforms
- Data analysis and automation
The services are provided on a best effort basis.
The software and platforms of INNOVA Software Group are intended exclusively for business use.
The customer may not:
- Copy or resell the software
- Reverse engineer it
- Modify it without permission
- Use it for illegal activities
All intellectual property rights remain the property of INNOVA Software Group.
When a customer is given access to a platform or software environment, the customer is responsible for:
- Securely managing login credentials
- Preventing unauthorized use
INNOVA Software Group is not liable for damage caused by unauthorized use of accounts.
INNOVA Software Group strives for high availability of its services.
However, we cannot guarantee that the software is always available without interruption. Maintenance, updates or technical failures may temporarily affect availability.
Where applicable, the customer pays a fee for the use of the software or services.
Invoices must be paid within 14 days, unless otherwise agreed.
In the event of late payment, INNOVA Software Group may:
- temporarily suspend access to services
- charge statutory interest and collection costs.
INNOVA Software Group is not liable for:
- indirect damage
- consequential damage
- loss of profit or revenue
- loss of data caused by incorrect use of software
The total liability of INNOVA Software Group is limited to the amount paid by the customer for the relevant service in the preceding 12 months.
The customer remains the owner of all data processed within the software.
INNOVA Software Group uses this data exclusively for the functioning of the software and the improvement of services.
More information about this is available in our Privacy Policy.
All software, technology, designs and systems developed by INNOVA Software Group remain the property of INNOVA Software Group.
The customer only obtains a user license and no ownership of the software.
INNOVA Software Group may terminate an agreement when:
- the customer breaches the terms
- payments are not made
- the software is used for illegal purposes
After termination, access to the platform expires.
INNOVA Software Group reserves the right to amend these terms and conditions.
The most recent version is always published on the website.
Dutch law applies to all agreements with INNOVA Software Group.
Any disputes will be submitted to the competent court in the Netherlands.
For questions about these terms you can contact us via:
INNOVA Software Group B.V.
Website: https://www.innovasoftwaregroup.com
Email: info@innovasoftwaregroup.com